Privacy Policy

PRIVACY STATEMENT

SECTION 1 - WHAT DO I DO WITH YOUR INFORMATION?

When you purchase something from my store, as part of the buying and selling process I collect the personal information you give me such as your name, address and email address. When you browse my store, I also automatically receive your computer’s internet protocol (IP) address which provides information about your browser and operating system for website performance.

Email marketing (if applicable): With your permission, I may send you emails about my store, new products and other updates.

I will never sell your information. 

SECTION 2 - CONSENT

How do you get my consent? 

When you provide me with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, or communicate with me, it’s implied that you consent to collection of that information and using it for that specific reason only. 

If I ask for your personal information for a secondary reason, such as marketing, I will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

When you browse this website, you consent to the use of cookies (see below) to store non-personalized information to improve your shopping experience.

How do I withdraw my consent? 

If after you opt-in you change your mind, you may withdraw your consent for me to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting me using this form or at Cynthia@EarthSongJewelry.com, or by mailing me at: Earth Song Jewelry, 25587 Conifer Rd, #105-125, Conifer, Colorado, 80433.

SECTION 3 - DISCLOSURE

I may disclose your personal information if required by law to do so.

SECTION 4 - Bigcommerce

This store is hosted on Bigcommerce. They provide me with the online e-commerce platform that allows me to sell my products and services to you. 

Some of your data is stored through Bigcommerce's data storage, databases and the general Bigcommerce application. They store your data on a secure server behind a firewall.

If you choose a payment gateway to pay for your transaction, it is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction, unless you choose the option to store your credit card information for future use. If you do not choose to store your credit card information, after your transaction is complete, your purchase transaction information is deleted. If you do choose to store your credit card information, it will be stored by Paypal's Braintree Payments service, except your CVV code will not be stored. You will be required to re-enter your CVV code to complete future transactions. I never see nor have access to your credit card information.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by the store and its service providers. 

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by me will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide. 

Certain third-party service providers, such as payment gateways, payment transaction processors, social media websites/applications (e.g., Facebook, Pinterest, Twitter, Instagram, etc.) have their own privacy policies in respect to the information required to provide to them for your purchase-related transactions. This site uses Facebook's pixel and Pinterest's tag to track what's related to their websites/applications.

For these providers, it’s recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 

In particular, remember that certain providers may be located in, or have facilities that are located in, a different jurisdiction than either you or me. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. 

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. 

Once you leave this store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or this website’s Terms of Service.

When you click on links in my store, they may direct you away from my site. I am not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, I take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

If you provide this site with your credit card information, I never see it and do not store it locally. All credit card information is handled by secure third party payment platforms such as PayPal's Braintree Payments e-commerce platform, PayPal, Amazon Pay, etc. The information is encrypted using secure socket layer technology (SSL) and AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, I and the payment services I use, follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

My Site may use "cookies" to enhance your user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about usage. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly. Third party applications may add additional cookies (for example., If you use PayPal to checkout, PayPal may or may not store additional cookies). Any and all of these cookies may be deleted by you at any time.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it. 

If my store or website service provider (Bigcommerce) is acquired or merged with another company, your information may be transferred to the new owners so that I may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information I have about you, register a complaint, or simply want more information contact me using this form or at Cynthia@EarthSongJewelry.com or by mail at Earth Song Jewelry, 25587 Conifer Road, #105-125, Conifer, Colorado, 80433